This Privacy Policy governs the manner in which Monument House Pty Ltd (MONUMENT HOUSE) collects, uses, maintains and discloses information collected from users of the website (“Site”). This Privacy Policy applies to the Site and all products and services offered by MONUMENT HOUSE.

Personal Identification Information – We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities

Non-personal Identification Information – We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.

Web Browser Cookies – Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Sharing your Personal Information – We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to the privacy policy – MONUMENT HOUSE has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms – By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

POPIA – The South African Protection of Personal Information Act (POPI Act) is designed to protect  how your data is used, stored, and processed. By submitting the Booking Form you acknowledge your agreement with and acceptance of these  terms and conditions. That your personal information is required by MONUMENT HOUSE (PTY.) LTD (MONUMENT HOUSE) in order for your  booking/enquiry to be facilitated and you agree to provide such information requested from MONUMENT HOUSE  on the express understanding  that:

  1.  This constitutes your consent, as required under Section 11(1)(a) of the Protection of Personal Information Act 4 of 2013 (“POPIA”).

  2. The MONUMENT HOUSE support services staff of MONUMENT HOUSE will access your information which has been furnished to them for the purposes of the transaction in which you are involved and matters ancillary thereto.

  3. MONUMENT HOUSE does not intend sharing your personal information for financial gain;

  4. You acknowledge that your contact details are automatically added to the MONUMENT HOUSE database and that MONUMENT HOUSE sends out bulk emails to its database from time to time. You are aware that you are entitled to OPT OUT/ UNSUBSCRIBE from these bulk emails contacting with a request to remove Your details from the emailer list.

  5. In the event that your booking or enquiry involves a child or children, you acknowledge that you are the competent adult/s responsible for such child or children and willingly supply their personal information in order to include them/him/her in the booking or enquiry through MONUMENT HOUSE.

  6. MONUMENT HOUSE has implemented proper Data Privacy rules in respect of their management of client information as well as proper Internet Usage Rules and Cyber security principles in order to minimise the risk of your information being exposed to Cyber risks . You acknowledge it is your duty to protect your own internet and email connections against interceptions and viruses.


This statement sets out the MONUMENT HOUSE policies relating to the use of the website established and maintained on its servers.


All intellectual property on this website, including content, literary and artistic works, design elements, computer programs, domain names, patents, trade marks, logos, images, pictures, downloads, source code, metatags, text, graphics, artworks, icons and hyperlinks are the property of, or licensed to, Perfect Hideaways and are protected from infringement by international and domestic legislation including but not limited to copyright, trade mark and/or patent law.

All rights to intellectual property on MONUMENT HOUSE websites are expressly reserved. No person may reproduce or use such intellectual property in any manner whatsoever without the prior written consent of Perfect Hideaways.


The information contained in this website is for general information purposes only. The information is provided by MONUMENT HOUSE and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or the data contained herein.

Through this website you may be able to link to other websites which are not under the control of MONUMENT HOUSE. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, MONUMENT HOUSE takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Thank you for visiting this website. The privacy of our visitors is of utmost importance to MONUMENT HOUSE. Our firm policy is that we do not give your personal details to any other company and we will use the information gathered about you from your visit and provided by you only to assist us in providing you with a better service and for updating you on our services and products from time to time according to your preferences.


On this site MONUMENT HOUSE may provide links to web pages that are not part of the MONUMENT HOUSE Weebsite. These sites are managed by organisations, companies or individuals not under our control, and MONUMENT HOUSE is not responsible for the information or links you may find there. MONUMENT HOUSE does not endorse of those sites.

When a user has clicked on a link to another site, they leave the MONUMENT HOUSE site and are no longer protected by the MONUMENT HOUSE Privacy conditions.


We may collect and store information for statistical purposes. For example, we may count the number of visitors to the different sections of our site to help us make them more useful to visitors. Our server logs record such things as the user’s IP address, the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used.

By sending us an electronic mail message or by submitting your information to us in one of our online forms, you will be sending us personal information (eg name, address, email address). We may store this information provided by you in order to respond to the request or to otherwise resolve the subject matter of your enquiry or query. The email address and the contents of your email are stored in a secure area within our system and will not be used for any other purpose nor disclosed without your consent.

We will always protect all such information in a way consistent with all applicable law and with our privacy policy.